Kind of like muggers? IRS chief admits ‘horrible customer service’

You can’t make this stuff up. Reality-challenged acting IRS chief Steven Miller continued his testimony this morning and actually put forward this explanation for why his agency targeted conservative groups.

IRS’ Miller: “We provided horrible customer service.” – that might be best quote of the day. customer service?

— Jon Ward (@jonward11) May 17, 2013

Acting IRS chief says about targeting of GOP groups: “We provided horrible customer service here”

— Jamie Dupree (@jamiedupree) May 17, 2013

Video via the Washington Examiner:

MIller: “We provided horrible customer service.” This is the *defense.*

— Brian Faughnan (@BrianFaughnan) May 17, 2013

Beyond tone deaf. | RT @brianfaughnan: MIller: “We provided horrible customer service.” This is the *defense.*

— Sean Hackbarth (@seanhackbarth) May 17, 2013

Tone deaf at best. But the mockery and drubbing were right on key. Your “customers” ain’t buyin’ what you’re sellin’, Mr. Miller.

You know who else has horrible customer service? Muggers

— Fingers Malloy (@FingersMalloy) May 17, 2013

Targeting and profiling is “horrible customer service”? No. Horrible customer service is forgetting to put fries in my bag. #IRS

— Sean Agnew (@seanagnew) May 17, 2013

“Horrible customer service”? See, generally in a “customer service” exchange, the customer gets something back…

— T. Becket Adams (@BecketAdams) May 17, 2013

The Mafia #HorribleCustomerService

— Fingers Malloy (@FingersMalloy) May 17, 2013

Loan-sharks #HorribleCustomerService

— Fingers Malloy (@FingersMalloy) May 17, 2013

Did Steve Miller just say the #IRS provided “horrible customer service?”.We are not your customers, we are your employers.#tcot

— Brie Marshall (@brie_em) May 17, 2013

Miller: “we provided horrible customer service.”That’s like saying the Titanic provided a bad lifeboat system. #IRS

— Razor (@hale_razor) May 17, 2013

Horrible customer service: not putting bacon on my cheeseburger when I SPECIFICALLY asked for it. #IRS

— Neva (@pipandbaby) May 17, 2013

Taxes = “contributions,” IRS = “customer service team,” tax code = “voluntary,” tyranny = “reform”

— John Hayward (@Doc_0) May 17, 2013

Uh, “customers” have a choice of going elsewhere when they get bad service.Taxpayers don’t. Higher level of accountability required.

— Dale W (@chrisanddale) May 17, 2013

@guypbenson unfortunately we don’t have the ability to shop around for a different IRS due to horrible customer service #tcot #IRS

— epcpotown (@epcpotown) May 17, 2013

Now that the IRS official in charge of the tax-exempt organizations during the targeting of conservatives has a cushy gig running the Obamacare unit, this is an especially scary thought:

Looking forward to Obamacare “customer service”

— Star Chamber-Maid (@StarChamberMaid) May 17, 2013

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